GNATS PR handling performance report for 1997

Automatically generated on 28 Aug 2008 11:00:00 GMT

Problem report transaction rate in 1997

The "Closed" count in the table below is for problem reports closed in that month, regardless of when they were originally opened.

	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	TOTAL	PR/day	PR/month
Opened	98	95	156	137	130	125	111	141	124	216	205	146	1684	5	140
Closed	125	99	148	123	129	140	175	111	85	195	163	98	1591	4	133
net	-27	-4	8	14	1	-15	-64	30	39	21	42	48	93

There were 851 problem reports left unresolved at the end of 1997, a 12% increase from 1996.

Performance on problem reports originating in 1997

For problem reports originating in 1997, here are the number opened and closed, the min/max/mean/median Time To Close per category, plus bucket counts for problem reports closed within certain time periods.

One month is defined as 30 days, and one year as 365 days.

Category	Opened	Closed	Min TTC	Max TTC	Mean TTC	Median TTC	1 day	7 days	30 days	90 days	1 year
bin	485	481	01:05:13 bin/3876	10y 9m 20d 13:47:33 bin/4231	10m 18d 09:13:31	7d 08:06:50	138 (29%)	99 (21%)	57 (12%)	32 (7%)	55 (11%)
install	7	6	1y 10m 13d 00:18:30 install/4740	5y 5m 26d 10:40:10 install/4443	3y 1m 23d 18:07:20	3y 15d 05:20:34
kern	357	341	02:29:19 kern/3290	10y 12m 1d 01:34:32 kern/3446	1y 1m 3d 15:15:11	18d 15:27:40	83 (24%)	50 (15%)	48 (14%)	41 (12%)	32 (9%)
lib	109	108	01:33:54 lib/3917	5y 1m 14d 02:44:04 lib/3633	5m 24d 10:09:32	4d 03:56:40	33 (31%)	30 (28%)	12 (11%)	6 (6%)	11 (10%)
misc	231	230	02:00:00 misc/3411	6y 5m 4d 10:37:45 misc/3227	2m 11d 22:26:09	3d 07:44:41	89 (39%)	48 (21%)	32 (14%)	25 (11%)	24 (10%)
pkg	74	74	03:12:44 pkg/4335	3y 3m 15d 07:32:58 pkg/4623	1m 25d 05:08:13	17d 19:07:21	16 (22%)	15 (20%)	21 (28%)	15 (20%)	5 (7%)
port-alpha	14	14	03:14:17 port-alpha/3471	4y 6m 2d 02:56:11 port-alpha/3977	8m 05:54:49	21d 05:18:22	7 (50%)		1 (7%)	3 (21%)	1 (7%)
port-amiga	21	19	03:06:13 port-amiga/3907	4m 1d 01:25:58 port-amiga/4035	21d 12:57:00	9d 03:52:37	6 (32%)	2 (11%)	5 (26%)	5 (26%)	1 (5%)
port-atari	2	2	25d 23:06:47 port-atari/3605	3m 28d 09:21:36 port-atari/3976	2m 12d 04:14:11	3m 28d 09:21:36			1 (50%)	1 (50%)
port-hp300	19	17	03:31:16 port-hp300/3906	6y 5m 19d 16:39:00 port-hp300/4689	9m 5d 13:34:20	09:44:41	10 (59%)	3 (18%)			1 (6%)
port-i386	146	146	02:51:43 port-i386/4045	10y 8m 26d 02:59:35 port-i386/3834	1y 3m 23d 01:49:33	2m 29d 17:20:27	30 (21%)	15 (10%)	15 (10%)	21 (14%)	14 (10%)
port-m68k	22	22	1d 17:25:36 port-m68k/4236	5y 3m 13d 05:46:36 port-m68k/3879	1y 3m 18d 15:44:59	9m 10d 01:59:03		3 (14%)	5 (23%)	3 (14%)	2 (9%)
port-mac68k	50	50	03:03:01 port-mac68k/3742	1y 8m 3d 19:59:44 port-mac68k/4184	1m 21d 01:01:53	6d 17:04:59	11 (22%)	15 (30%)	11 (22%)	8 (16%)	3 (6%)
port-mips	11	11	3d 22:01:40 port-mips/4277	11y 1m 29d 23:15:23 port-mips/3344	1y 8m 21d 17:23:13	11m 9d 05:32:51		1 (9%)		1 (9%)	5 (45%)
port-pc532	2	2	1m 1d 07:25:57 port-pc532/3924	7m 14d 03:45:32 port-pc532/3978	4m 7d 17:35:44	7m 14d 03:45:32				1 (50%)	1 (50%)
port-pmax	45	45	02:16:44 port-pmax/3540	3y 21d 17:54:29 port-pmax/4329	4m 9d 02:21:44	15d 17:24:02	4 (9%)	6 (13%)	17 (38%)	8 (18%)	2 (4%)
port-powerpc	3	3	1d 20:06:15 port-powerpc/4052	1y 6m 7d 00:53:24 port-powerpc/4669	8m 16d 04:05:32	7m 4d 15:16:58		1 (33%)			1 (33%)
port-sparc	23	22	03:14:33 port-sparc/4298	1y 4m 7d 11:44:01 port-sparc/3188	3m 3d 18:24:02	1m 4d 11:27:19	3 (14%)	3 (14%)	4 (18%)	5 (23%)	6 (27%)
port-sun3	18	17	03:11:17 port-sun3/4532	4y 17d 12:19:42 port-sun3/4105	7m 13d 19:29:38	3m 7d 05:03:02	2 (12%)		2 (12%)	8 (47%)	2 (12%)
port-vax	6	6	1d 04:11:39 port-vax/4454	2y 6m 13d 04:33:09 port-vax/3511	8m 26d 04:06:41	7m 20d 04:30:58		1 (17%)	1 (17%)	1 (17%)	1 (17%)
port-x68k	2	2	7m 13d 03:51:23 port-x68k/3980	8m 8d 17:28:13 port-x68k/4340	7m 25d 22:39:48	8m 8d 17:28:13					2 (100%)
security	18	18	03:15:59 security/3314	2y 2m 26d 21:44:21 security/4417	5m 2d 18:13:03	24d 16:48:34	2 (11%)	4 (22%)	5 (28%)	2 (11%)	2 (11%)
standards	9	9	09:55:59 standards/3434	1y 4m 23d 07:41:34 standards/3527	1m 28d 09:48:08	13:48:35	5 (56%)	3 (33%)
toolchain	9	8	4y 3m 24d 19:51:49 toolchain/4469	6y 5m 16d 05:28:53 toolchain/3865	5y 4m 12d 17:19:43	5y 8m 6d 12:09:36
xsrc	1	1	1y 8m 19d 22:22:48 xsrc/4743	1y 8m 19d 22:22:48 xsrc/4743	1y 8m 19d 22:22:48	1y 8m 19d 22:22:48

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