GNATS PR handling performance report for 1994

Automatically generated on 6 Oct 2008 15:00:01 GMT

Problem report transaction rate in 1994

The "Closed" count in the table below is for problem reports closed in that month, regardless of when they were originally opened.

	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	TOTAL	PR/day	PR/month
Opened	57	31	35	59	34	40	62	77	52	40	61	64	612	2	51
Closed	43	28	36	39	28	47	34	55	69	28	14	62	483	1	40
net	14	3	-1	20	6	-7	28	22	-17	12	47	2	129

There were 150 problem reports left unresolved at the end of 1994, a 614% increase from 1993.

Performance on problem reports originating in 1994

For problem reports originating in 1994, here are the number opened and closed, the min/max/mean/median Time To Close per category, plus bucket counts for problem reports closed within certain time periods.

One month is defined as 30 days, and one year as 365 days.

Category	Opened	Closed	Min TTC	Max TTC	Mean TTC	Median TTC	1 hour	1 day	7 days	30 days	90 days	1 year
bin	228	228	00:41:11 bin/78	7y 2m 26d 04:20:44 bin/402	3m 18d 11:03:22	9d 14:21:39	2 (1%)	51 (22%)	54 (24%)	49 (21%)	32 (14%)	17 (7%)
kern	110	110	01:00:00 kern/233	7y 10m 20d 11:02:13 kern/495	11m 7d 03:10:31	1m 16d 05:09:26		19 (17%)	12 (11%)	19 (17%)	13 (12%)	17 (15%)
lib	55	55	00:34:19 lib/308	1y 7m 22d 07:28:20 lib/505	1m 16d 13:25:06	4d 20:28:49	1 (2%)	15 (27%)	16 (29%)	12 (22%)	6 (11%)	2 (4%)
misc	101	101	01:53:15 misc/551	3y 15d 00:13:17 misc/157	2m 20d 11:58:35	5d 17:21:12		34 (34%)	20 (20%)	22 (22%)	11 (11%)	5 (5%)
port-hp300	19	19	03:44:12 port-hp300/559	2y 8m 22d 05:14:08 port-hp300/315	6m 20d 10:35:33	16d 06:18:49		2 (11%)	4 (21%)	5 (26%)	2 (11%)
port-i386	82	82	01:00:00 port-i386/366	5y 11m 4d 01:16:07 port-i386/404	11m 6d 17:21:51	1m 25d 18:43:43		17 (21%)	6 (7%)	15 (18%)	5 (6%)	9 (11%)
port-m68k	2	2	17:41:13 port-m68k/573	10d 02:24:00 port-m68k/385	5d 10:02:36	10d 02:24:00		1 (50%)		1 (50%)
port-mac68k	6	6	13:36:37 port-mac68k/92	4m 27d 16:35:26 port-mac68k/89	26d 00:08:14	2d 00:20:14		1 (17%)	4 (67%)			1 (17%)
port-sparc	5	5	2d 17:19:03 port-sparc/668	2y 6m 24d 00:49:26 port-sparc/597	9m 22d 23:56:58	8d 04:38:22			2 (40%)	1 (20%)
security	1	1	3y 11m 20d 22:08:24 security/356	3y 11m 20d 22:08:24 security/356	3y 11m 20d 22:08:24	3y 11m 20d 22:08:24
standards	1	1	7y 8m 3d 10:33:31 standards/563	7y 8m 3d 10:33:31 standards/563	7y 8m 3d 10:33:31	7y 8m 3d 10:33:31
test	2	2	7d 01:07:57 test/615	7d 01:22:26 test/614	7d 01:15:11	7d 01:22:26				2 (100%)

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